Already a couple of days before departure, my husband and I decided that it would be more convenient for us to pick up the car not at the airport, as we planned at first, but at the hotel. They did not promise us anything, but they said that in the near future they would try to somehow settle it. Then it turned out that this could be done, but we would have to pay extra. We were pleasantly surprised that everything worked out for us in the best way.